Finance and Terms of Delivery

The VRE is a specific service with purchase based on concurrent use. Contract form: DVO Specific service Contract duration: 1 year with tacit renewal. Notice period: 1 month before expiry date.

The Basic and Premium configurations are financed from the "Basispakket Eenheden”. Except for customization, the VRE will not be charged directly to the faculty/end user. Customization is only possible based on the Premium configuration. Unless otherwise indicated, with every new request the Premium configuration will be made available to the costumer.

For pricing on custom work for both internal UG and external clients please contact the financial section of the CIT Management Support team. The financial section of the CIT is housed within the Management Support team of the CIT. For all financial questions, you can email financien-cit@rug.nl.

Monthly billing (afterwards) based on average consumption. The use of storage does not depend on the use of VRE. Any extra GBs compared to standard are billed every year.

In addition to the costs for the Virtual Research Environment, which is based on prices negotiated by the University of Groningen, other prices* might apply for other universities and medical centers (possibly combined with commercial parties). Agreements are made with all parties and recorded within an addendum on the generic Service Agreement or DVO for the VRE. A KPI is a standard part of this agreement.

Depending on the desired functionality current processing times for VRE request:

• Once the VRE application form has been approved, the Basic and Premium VRE will be delivered within a maximum of 3 working days (priority medium).
• However, in consultation with the customer a term is usually agreed upon when the VRE must be available;
• An urgent request for the Basic and Premium VRE can be delivered within 4 hours;
• Additions in consultation with the researcher;
• Customization: Extra requested software that is requested have a lead time of 4 weeks. Not all software can be installed on the VRE, this is always a part of the intake interview;
• Customization: Extra (large amount of) storage: within 3 working days.