Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
rdms:faq [2025/03/12 15:41] – [FAQ] jelterdms:faq [2025/07/02 09:49] (current) – [FAQ] Small note about Symlinks in archives jelte
Line 10: Line 10:
   * **Connection to RDMS server via iCommands refused**: After our system update of November 2024, the address for the RDMS server has changed. Be sure that you use the correct server address (''store.data.rug.nl'') in your config file (''irods_environment.json''). If the connection times out, check that you are in the UG network. If problems persists, contact the RDMS support.   * **Connection to RDMS server via iCommands refused**: After our system update of November 2024, the address for the RDMS server has changed. Be sure that you use the correct server address (''store.data.rug.nl'') in your config file (''irods_environment.json''). If the connection times out, check that you are in the UG network. If problems persists, contact the RDMS support.
   * **Connection to RDMS server via Cyberduck (iRODS protocol) refused**: Also here, the sever address ''store.data.rug.nl'' needs to be used.   * **Connection to RDMS server via Cyberduck (iRODS protocol) refused**: Also here, the sever address ''store.data.rug.nl'' needs to be used.
 +  * ** ''ibun -x'' extraction fails**: Symlinks are not supported by the ''ibun'' command. Be sure that your archive does not contain any symlinks.
  
  
  
 If you would like us to add points to this FAQ or if you have any additional questions, please feel free to contact us by sending an email to [[rdms-support@rug.nl]]. If you would like us to add points to this FAQ or if you have any additional questions, please feel free to contact us by sending an email to [[rdms-support@rug.nl]].