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vrw:usingthevrw:faq [2024/09/25 12:08] – margueritevrw:usingthevrw:faq [2024/09/25 12:08] (current) – marguerite
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 During the VRW intake consultation we will discuss the applications needed for the study. If Atlas.Ti is deemed necessary, the VRW consultant can arrange for an OEP account for external researchers. An OEP account is an account for external personnel of the UG.  During the VRW intake consultation we will discuss the applications needed for the study. If Atlas.Ti is deemed necessary, the VRW consultant can arrange for an OEP account for external researchers. An OEP account is an account for external personnel of the UG. 
  
-Problems with the Citrix client or starting up the VRW+==== Problems with the Citrix client or starting up the VRW ====
 We have seen that the VRW could not start properly and gave an error "file has been moved". This is after authentication. We solved the error by deinstalling the Citrix Client and installing the client anew. But, this is essential, install it from the dfh.usor.nl portal. The Citrix client from this portal is pre-configured with VRW settings We have seen that the VRW could not start properly and gave an error "file has been moved". This is after authentication. We solved the error by deinstalling the Citrix Client and installing the client anew. But, this is essential, install it from the dfh.usor.nl portal. The Citrix client from this portal is pre-configured with VRW settings