Differences

This shows you the differences between two versions of the page.

--- vrw:usermanual:launch [2025/07/30 13:19] – marguerite
+++ vrw:usermanual:launch [2025/07/31 12:09] (current) – marguerite
@@ Line 14: / Line 14: @@
 After logging in you will see the Citrix Storefront.
-{{ :vrw:citstor.png?800 |}}
-{{ :vrw:detectapp.png?800 |}}
+You will be shown a link to the Citrix download pages.
+  * If the client is **not yet installed**, please download the Citrix client and install the client fitting to your operating system. After installing the client, the client will try to log in directly to a workspace, but do not try this option. Close the application and use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
+  * Depending on your settings the Citrix Workspace app is not always detected. please select the agreement en click "Already installed". This should open the storefront
+{{ :vrw:usermanual:citrixclient.png?500 |}}
-If the Citrix Workspace-app is not found you will be shown a link to the Citrix download pages. Please download the Citrix client and install the client fitting to your operating system. After installing the client use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
 ====Select the desktop====