Differences

This shows you the differences between two versions of the page.

--- vrw:usermanual:launch [2025/07/30 13:17] – [Close the VRW] marguerite
+++ vrw:usermanual:launch [2025/07/31 12:09] (current) – marguerite
@@ Line 14: / Line 14: @@
 After logging in you will see the Citrix Storefront.
-{{ :vrw:citstor.png?800 |}}
-{{ :vrw:detectapp.png?800 |}}
+You will be shown a link to the Citrix download pages.
+  * If the client is **not yet installed**, please download the Citrix client and install the client fitting to your operating system. After installing the client, the client will try to log in directly to a workspace, but do not try this option. Close the application and use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
+  * Depending on your settings the Citrix Workspace app is not always detected. please select the agreement en click "Already installed". This should open the storefront
+{{ :vrw:usermanual:citrixclient.png?500 |}}
-If the Citrix Workspace-app is not found you will be shown a link to the Citrix download pages. Please download the Citrix client and install the client fitting to your operating system. After installing the client use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
 ====Select the desktop====
@@ Line 37: / Line 38: @@
 Please make sure to end the VRW session properly. Close all applications and log out. Otherwise the session will remain active and we find that users have problems with applications not starting or raising errors.
-{{ :vrw:usermanual:signout.png?300|}}
 **How to close a VRW session:** Close all applications. Click the Windows button to let the menu roll out and s-elect “Shutdown & Sign Out Workspace”.
+{{ :vrw:usermanual:signout.png?250 |}}