Differences

This shows you the differences between two versions of the page.

--- vrw:usermanual:launch [2025/07/30 13:16] – marguerite
+++ vrw:usermanual:launch [2025/11/13 14:34] (current) – marguerite
@@ Line 3: / Line 3: @@
 The VRW uses the Citrix Workspace app to create a secure connection to the Virtual Workspace on the UG servers. The app is available for many platforms.
-==== for UG staff working on "Universitaire WerkPlek (UWP) ====
+==== for UG staff working on "Universitaire WerkPlek" (UWP) ====
 On the UWP the Citrix Workspace App is already installed. After logging in you will see the Citrix Storefront. On the first startup a check runs if the Citrix Workspace App is installed. Please select the “Already installed” option.
@@ Line 14: / Line 14: @@
 After logging in you will see the Citrix Storefront.
-{{ :vrw:citstor.png?800 |}}
-{{ :vrw:detectapp.png?800 |}}
+You will be shown a link to the Citrix download pages.
+  * If the client is **not yet installed**, please download the Citrix client and install the client fitting to your operating system.
+  * After installing the Citrix client start you browser and go to https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
+  * Do not open the Citrix client directly. Via dfh.usor.nl settings will be send to your newly installed Citrix client.
+  * Use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
+  * Depending on your settings the Citrix Workspace app is not always detected. please select the agreement en click "Already installed". This should open the storefront
+{{ :vrw:usermanual:citrixclient.png?500 |}}
-If the Citrix Workspace-app is not found you will be shown a link to the Citrix download pages. Please download the Citrix client and install the client fitting to your operating system. After installing the client use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client.
 ====Select the desktop====
@@ Line 37: / Line 41: @@
 Please make sure to end the VRW session properly. Close all applications and log out. Otherwise the session will remain active and we find that users have problems with applications not starting or raising errors.
-{{ :vrw:usermanual:signout.png?200|}}
-**How to close a VRW session:** Close all applications. Click the Windows button to let the menu roll out. Select your user icon and select “Log Out”
+**How to close a VRW session:** Close all applications. Click the Windows button to let the menu roll out and s-elect “Shutdown & Sign Out Workspace”.
+{{ :vrw:usermanual:signout.png?250 |}}