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vrw:usermanual:launch [2024/06/26 09:07] – margueritevrw:usermanual:launch [2025/07/31 12:09] (current) – marguerite
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 ====== 3. Launch the VRW ====== ====== 3. Launch the VRW ======
  
 The VRW uses the Citrix Workspace app to create a secure connection to the Virtual Workspace on the UG servers. The app is available for many platforms.  The VRW uses the Citrix Workspace app to create a secure connection to the Virtual Workspace on the UG servers. The app is available for many platforms. 
  
-==== for UWP ====+==== for UG staff working on "Universitaire WerkPlek (UWP) ==== 
 + 
 +On the UWP the Citrix Workspace App is already installed. After logging in you will see the Citrix Storefront. On the first startup a check runs if the Citrix Workspace App is installed. Please select the “Already installed” option.
  
-On the University WorkPlace the Citrix Workspace App is installed.  +After logging in to your organization and selecting the VRW study the Citrix storefront is opened where you can select your desktop. On selecting the Desktop a little *.ica file will be downloaded that you need to run. With that your VRW session will start.
-After logging in you will see the Citrix Storefront. On the first startup a check runs if the Citrix Workspace App is installed. Please select the “Already installed” option. A little *.ica file will be downloaded that you need to run. With that your VRW session will start.+
  
 ==== All other platforms and desktops ==== ==== All other platforms and desktops ====
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 **N.B.** You only need to set these settings once.  **N.B.** You only need to set these settings once. 
  
-After logging in you will see the Citrix Storefront. This is the place to make the settings for the Citrix client. +After logging in you will see the Citrix Storefront. 
-{{ :vrw:citstor.png?800 |}} +
-{{ :vrw:detectapp.png?800 |}} +
-If the Citrix Workspace-app is not found you will be shown a link to the Citrix download pages. +
  
-The plugin is available for different desktop platforms like Windows, Linux or Mac.  +You will be shown a link to the Citrix download pages.  
-Follow the instructions to install the Citrix application.+  * If the client is **not yet installed**, please download the Citrix client and install the client fitting to your operating system. After installing the client, the client will try to log in directly to a workspace, but do not try this option. Close the application and use https://dfh.usor.nl to access the secure VRW environment with the newly installed Citrix client. 
 +  * Depending on your settings the Citrix Workspace app is not always detected. please select the agreement en click "Already installed". This should open the storefront 
 +{{ :vrw:usermanual:citrixclient.png?500 |}}
  
  
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 ==== Close the VRW ==== ==== Close the VRW ====
  
-Please make sure to end the session. Close all applications and log out. Otherwise the session will remain active and we find that users have problems with applications not starting or raising errors.+Please make sure to end the VRW session properly. Close all applications and log out. Otherwise the session will remain active and we find that users have problems with applications not starting or raising errors.
  
-**To neatly log out:** Close all applications. Click the Windows button to let the menu roll out. Select your user icon and select “Log Out”+**How to close a VRW session:** Close all applications. Click the Windows button to let the menu roll out and s-elect “Shutdown & Sign Out Workspace”. 
 +{{ :vrw:usermanual:signout.png?250 |}}