Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision		 Previous revision
vre:solution:service_description:financeterms [2026/07/22 13:56] – created margueritevre:solution:service_description:financeterms [2026/07/22 14:06] (current) – marguerite
Line 1: Line 1:
 +{{indexmenu_n>5}}
 ====== Finance and Terms of Delivery ====== ====== Finance and Terms of Delivery ======
  
Line 12: Line 13:
  
 In addition to the costs for the Virtual Research Environment, which is based on prices negotiated by the University of Groningen, other prices* might apply for other universities and medical centers (possibly combined with commercial parties). Agreements are made with all parties and recorded within an In addition to the costs for the Virtual Research Environment, which is based on prices negotiated by the University of Groningen, other prices* might apply for other universities and medical centers (possibly combined with commercial parties). Agreements are made with all parties and recorded within an
-addendum on the generic Service Agreement or DVO for the VRE. A KPI is a standard part of this agreement+addendum on the generic Service Agreement or DVO for the VRE. A KPI is a standard part of this agreement. 
 + 
 +===== Terms of delivery ===== 
 + 
 +Depending on the desired functionality current processing times for VRE request: 
 +  * Once the VRE application form has been approved, the Basic and Premium VRE will be delivered within a maximum of 3 working days (priority medium). 
 +  * However, in consultation with the customer a term is usually agreed upon when the VRE must be available; 
 +  * An urgent request for the Basic and Premium VRE can be delivered within 4 hours; 
 +  * Additions in consultation with the researcher; 
 +  * Customization: Extra requested software that is requested have a lead time of 4 weeks. Not all software can be installed on the VRE, this is always a part of the intake interview; 
 +  * Customization: Extra (large amount of) storage: within 3 working days. 
 + 
 +===== Usage & Access ===== 
 + 
 +Upon activation of a VRE, it is actively checked whether the account is still being used. An account will be disabled if it has not been used for at least three months, nothing is deleted. After another three months, the account (and therefore the home directory) will be deleted. If the account is the last account of the 
 +study, the group drives are also deleted. After the data is deleted, the backup is retained for another 30 days. Because we use a federated account, deleting or disabling this federated account directly affects the use of the VRE. No longer have access to the federated account means immediately no more access to the 
 +VRE. 
 + 
 +==== Duration ==== 
 + 
 +This service has a minimum duration of one month per user per study/research. 
 + 
 +==== Termination ==== 
 + 
 +You can cancel your subscription by sending an e-mail to dcc@rug.nl, stating the user group, name (s) and date of termination. 
 + 
 +==== Connected services ==== 
 + 
 +The following services can be used in conjunction or separate from the VRE but are by default excluded from this agreement. Different terms of usage may be in effect. 
 +  * Secure Data Landing Zone for file transfer (SFTP/CopyServer) On-premise SAAS; 
 +  * Secure User Databases (HA SQL); 
 +  * Clinical Trial Processor (CTP), a service for de-identifying and submitting of medical imaging data based on DICOM standards, the international standard for medical images and related information; 
 +  * DCC support throughout the entire research (data) life cycle, from grant proposal to FAIR data 
 +  * archiving. See https://www.rug.nl/digital-competence-centre for more information.