Differences

This shows you the differences between two versions of the page.

--- rdms:best [2024/03/27 15:53]
burcu [Locked Files (HIERARCHY_ERROR)]
+++ rdms:best [2024/03/28 15:22] (current)
burcu [Best Practices]
@@ Line 5: / Line 5: @@
 The section will be gradually updated with new usage examples and tips.
-If you believe that important information should be added to this section, please feel free to contact [[rdms-support@rug.nl|RDMS support]] with your request!
+If you believe that important information should be added to this section, please contact [[rdms-support@rug.nl|RDMS support]] with your request!
 ===== Naming Folders/Files =====
@@ Line 98: / Line 98: @@
 </code>
-==== Removal of locked Files ====
+==== Removal of Locked Files ====
-While the locked files cannot be directly removed, they can still be moved first to another location in the your home/team location, for example a separate folder for locked files. Afterwards, the data transfer can be restarted.
+While the locked files cannot be directly removed, they can still be moved first to another location in your home/team location, for example as a separate folder for locked files. Afterwards, the data transfer can be restarted.
-So the best practice for handling locked files and resolving the ''HIERARCH_ERROR'' is:
+Best practices to handle locked files and resolve the ''HIERARCH_ERROR'' are:
-  - Create a new folder in your home or team drive that will contain all locked files.
+  - Create a new folder in your home or team drive to contain all locked files.
-  - Move the locked files that were found via ''iquest'' to that location. CLI users can use ''imv'' for that.
+  - Use the 'iquest' command to identify locked files and move them to the newly created location. CLI users can utilize 'imv' for this purpose.
-  - Now, restart the data transfer. The ''HIERARCHY_ERROR'' should be gone.
+  - Restart the data transfer. The ''HIERARCHY_ERROR'' should be resolved.
   - If you accumulated multiple locked files in your folder which you cannot delete, please contact [[rdms-support@rug.nl|RDMS-Support]] and we will help you remove these.
-**Note:** It is recommended not to message RDMS support for every locked file, but instead first try to resolve it like described above. In cases where a lot of locked files are detected, RDMS support can be also contacted directly.
+**Note:** It is recommended not to contact RDMS support for every locked file, but instead first try to resolve it as described above. However, if numerous locked files are detected, you can directly contact RDMS support.