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====== FAQ ======

  *** WebDAV and Windows **: In Windows the WebDAV protocol is limited to a maximum file size of 4 GB. If you use WebDAV under Windows, we recommend to use either [[rdms:access:windows:cyberduck|Cyberduck]] or [[rdms:access:windows:winscp|WinSCP]] to bypass this issue. See the section [[rdms:data:filesize|about file size]] for more details about recommended clients depending on the file size. 
  * **Speeding up the upload of large set of small files**: In case you want to add a large set of small files (in the order of thousands) to a collection or a project, please pack your data in a zip or tar archive and upload the package. This will tremendously reduce the operation time. Currently, you can only unpack the data inside the RDMS via ''iCommands''.     
  * **Problems with Cyberduck transfers**: Known issues when transferring files to and from the RDMS with Cyberduck are listed at the bottom of the [[rdms:access:windows:cyberduck|Cyberduck section]] of this Wiki under "Transfer Preferences". If you run into problems during your transfers, please check that the settings of your Cyberduck instance reflect our recommended settings. An unstable internet connection can also cause issues during data transfers with Cyberduck.


If you would like us to add points to this FAQ or if you have any additional questions, please feel free to contact us by sending an email to [[rdms-support@rug.nl]].