{{indexmenu_n>4}} ===== MobaXterm transfer fix ===== Sometimes, when attempting to transfer data from inside your VRW environment to or from the Hábrók HPC cluster using MobaXterm, the transfer is registered, but the progress bar stays at 0% and the transfer never starts. There is an easy workaround to resolve this issue described in the steps below. - If you are already signed into Hábrók, the first step is to close the connection. To do so, type ''exit'' into the terminal, then press the enter button twice. - Right click the recorded session, then select //Edit session//. {{ :dcc:itsol:whisper:moba1.png?direct&800 | }} - Navigate the the Advanced SSH settings, and change the transfer protocol to //SCP (enhanced speed)//. {{ :dcc:itsol:whisper:moba2.png?direct&800 | }} - Confirm your changes, then log back into HPC by double-clicking the session. {{ :dcc:itsol:whisper:moba3.png?direct&800 | }} - Log back out of Hábrók without doing anything else. To do so, type ''exit'' into the terminal, then press the enter button twice. - Repeat steps 2-4, but change to transfer protocol back to //SFTP protocol//. {{ :dcc:itsol:whisper:moba4.png?direct&800 | }} - Log back into Hábrók. - Your transfer should now work. [[dcc:itsol:whisper:datamanage| → Move to the next step]]